Every year KPI undertakes a syndicated study called ‘Digital Business Banking and Tracker Study' [DBB]. 

The study has been conducted for over 30 years and tracks the performance and market shares of the major banks with regard to electronic, transactional and foreign trade banking.

The study targets the commercial and corporate business banking segments (R20m and above annual turnover) and comprises a sample of 700 face-to-face interviews with the company FDMs (financial decision makers).